Customer-Driven Sales & Merchandising Associate

KIRKLAND; Cordova (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Kirkland’s Home in Cordova, TN seeks a Sales Associate to deliver an exceptional in-store and online shopping experience. You will drive sales by engaging customers, stocking floors, and assisting with inventory and promotions, under the guidance of store leadership.

The role requires energetic, customer-focused individuals able to work weekends and evenings, with strong communication and teamwork. Safety, accuracy, and courtesy are essential in daily tasks.

Qualifications

• Energetic, people- and results-oriented with a drive to succeed.
• Strong written and verbal communication skills.
• Ability to work weekends, holidays and evenings as required.
• Ability to read and interpret directives, manuals and policies.
• Flexible scheduling to meet store needs.
• Ability to work both independently and in a team.
• Capable of climbing ladders and stocking shelves.
• Frequent lifting and stock room duties up to 50+ pounds.
• Ability to stand for long periods and assist customers.
• Proficient customer communication in person, email and phone.
• Experience using a POS system and handheld devices.

Responsibilities

• Provide exceptional customer service following Kirkland's Home model.
• Engage with customers and model strong selling behaviors.
• Greet customers enthusiastically with a positive attitude.
• Educate customers on loyalty programs, promotions, and merchandise.
• Support branding by staying professional with customers and coworkers.
• Help achieve store goals and company initiatives.
• Assist in receiving and stocking merchandise safely and efficiently.
• Maintain organized sales floor and stockroom, and pricing accuracy.
• Contribute to inventory accuracy and merchandising presentation.

Skills

Energetic, people and results oriented

Communication skills

Weekend/holiday/evening availability

Reading & interpreting directives

Flexible schedule

Independent & team work

Ladder access proficiency

Stock room & floor stocking

Staying active for long periods

Customer communication (in person, e‑m

Move merchandise 50+ pounds

Operate POS system

Job description

Kirkland’s Home in Cordova, TN seeks a Sales Associate to deliver an exceptional in-store and online shopping experience. You will drive sales by engaging customers, stocking floors, and assisting with inventory and promotions, under the guidance of store leadership.

The role requires energetic, customer-focused individuals able to work weekends and evenings, with strong communication and teamwork. Safety, accuracy, and courtesy are essential in daily tasks.