Retail Sales Associate — Customer Experience Lead

Rack Room Shoes; Albertville (AL); On-site; USD 24,000 - 36,000; Full time

Job summary

Rack Room Shoes in Alabama is seeking a Retail Sales Associate to deliver exceptional customer service, meet sales and store goals, and model accuracy in transactions while maintaining store standards.

You will support promotion of rewards, keep merchandise neatly presented, assist in stock, inventories, and loss prevention, and work with store team to create a welcoming shopping environment.

Qualifications

• Interpersonal skills to deal effectively with customers and staff.
• Basic communication and math skills.
• Experience in retail sales, preferably footwear.
• Understanding of store policies and procedures.
• Basic visual merchandising and store presentation knowledge.

Responsibilities

• Create an excellent shopping experience following service standards.
• Meet sales goals and assist customers; promote rewards program.
• Maintain merchandise presentation and stock organization.
• Participate in inventories and loss prevention awareness.
• Process transactions accurately and ensure shoes are matched.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Experience in retail sales

Visual merchandising

Job description

Rack Room Shoes in Alabama is seeking a Retail Sales Associate to deliver exceptional customer service, meet sales and store goals, and model accuracy in transactions while maintaining store standards.

You will support promotion of rewards, keep merchandise neatly presented, assist in stock, inventories, and loss prevention, and work with store team to create a welcoming shopping environment.