Footwear Retail Sales Associate - Customer Experience Pro

Rack Room Shoes; Boaz (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Rack Room Shoes in Boaz, Alabama seeks a friendly Sales Associate to help customers, meet sales goals, and uphold store policies. You will lead by example in accuracy and customer service, while handling cash and POS transactions with care.

You will assist with stock, merchandising, and product knowledge, participate in inventories, and support promotions and store presentation standards to ensure every visitor has a positive shopping experience.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged and merchandised properly.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, assist in shipping and receiving merchandise.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Skills

Interpersonal skills

Basic communication

Math skills

Retail sales experience

Store presentation standards

Job description

Rack Room Shoes in Boaz, Alabama seeks a friendly Sales Associate to help customers, meet sales goals, and uphold store policies. You will lead by example in accuracy and customer service, while handling cash and POS transactions with care.

You will assist with stock, merchandising, and product knowledge, participate in inventories, and support promotions and store presentation standards to ensure every visitor has a positive shopping experience.