Retail Sales Associate: Craft Memorable Customer Moments

Macy's; Odessa (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Employee Assistance Program

Paid time off

Paid holidays

401(k) match

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality and deliver standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

In this role, you will help achieve selling targets, build customer loyalty, and maintain a clean, inviting store environment.

Qualifications

• Customer service-oriented approach with warmth and hospitality.
• Product knowledge to recommend and upsell appropriately.
• Ability to collaborate with teammates and adapt to store needs.
• Flexible availability including weekends and holidays as required.
• Experience handling transactions and operating cash registers.

Responsibilities

• Greet customers and provide personalized assistance.
• Assist customers on the sales floor and in fitting rooms; maintain clean, organized spaces.
• Help drive sales goals through engaging, informative interactions.
• Build rapport and ensure customers feel welcome and valued during every visit.

Skills

Customer service

Product knowledge

Team player

Flexible availability

Cash handling

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality and deliver standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

In this role, you will help achieve selling targets, build customer loyalty, and maintain a clean, inviting store environment.