Retail Sales Associate — Customer Experience & Growth

Belk; Albany (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Matching

Paid PTO

Merchandise Discounts

Maternity/Paternity Leave

Growth and Development

Employee Assistance

Tuition Reimbursement

Job summary

Belk is looking for a Sales Associate to provide a positive customer experience through attentive service, relationship building, and expert product guidance. You will assist with merchandise selection, process transactions, and help maintain attractive displays while supporting daily store operations.

The role emphasizes teamwork, adaptability to busy periods, and a friendly, helpful store environment aimed at driving customer satisfaction and loyalty.

Qualifications

• Customer service mindset with a focus on satisfaction and loyalty.
• Clear communication with customers and teammates.
• Comfort with technology and devices used in-store.
• Ability to adapt to variable hours including nights and weekends.
• Collaborative team player contributing to store success.

Responsibilities

• Deliver excellent customer service by greeting and assisting customers.
• Assist customers with merchandise selection and recommendations.
• Process transactions accurately and efficiently.
• Maintain appealing merchandise displays and clean selling areas.
• Support store operations including pricing, promotions, and restocking.
• Share product knowledge and stay informed about store events and policies.

Skills

Customer service

Communication

Tech-savvy

Flexible schedule

Teamwork

Tools

POS system

Job description

Belk is looking for a Sales Associate to provide a positive customer experience through attentive service, relationship building, and expert product guidance. You will assist with merchandise selection, process transactions, and help maintain attractive displays while supporting daily store operations.

The role emphasizes teamwork, adaptability to busy periods, and a friendly, helpful store environment aimed at driving customer satisfaction and loyalty.