Customer-Focused Sales Associate: Growth & Perks

Belk; Sevierville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with Matching

Paid PTO

Merchandise discounts

Parental leave

Education assistance

Employee assistance program

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by providing excellent service, assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales and store key metric performance while maintaining merchandise presentations and collaborating with store operation teams to meet store objectives.

The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction.

Qualifications

• Dedication to customer service.
• Willingness to learn and grow.
• Ability to take ownership of tasks.
• Excellent communication with customers.
• Comfortable with technology including smartphones, tablets, and Windows.
• Flexible schedule including nights, weekends, and holidays.
• Available to move around store areas and lift up to 40 lbs.

Responsibilities

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Ownership

Communication

Tech literacy

Flexibility

Tools

Windows-based OS

Mobile devices

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by providing excellent service, assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales and store key metric performance while maintaining merchandise presentations and collaborating with store operation teams to meet store objectives.

The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction.