Retail Sales Associate — Customer Experience & Discounts

The TJX Companies, Inc.; Bedford (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Retail Associate to deliver exceptional customer service, operate the sales floor, and support merchandising and loss-prevention standards at our Bedford store. You will be part of a team focused on a clean, organized environment and positive store culture.

Responsibilities include handling purchases, promoting rewards programs, and ensuring a safe, helpful shopping experience for customers across shifts.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Teamwork

Job description

The TJX Companies, Inc. is seeking a Retail Associate to deliver exceptional customer service, operate the sales floor, and support merchandising and loss-prevention standards at our Bedford store. You will be part of a team focused on a clean, organized environment and positive store culture.

Responsibilities include handling purchases, promoting rewards programs, and ensuring a safe, helpful shopping experience for customers across shifts.