Retail Sales Associate - Customer Experience Champion

Rack Room Shoes; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes in Houston, TX is seeking a friendly Retail Sales Associate to deliver outstanding customer service and drive store performance. You will handle cash and POS transactions, maintain merchandise presentation, and support store promotions while modeling the company’s service standards.

You will build product knowledge, assist in inventory tasks, and work with management to create a welcoming shopping environment for every customer.

Qualifications

• Interpersonal skills to deal effectively with customers and colleagues.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably footwear.
• Familiarity with company policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience through service standards.
• Maintain awareness of current sales promotions.
• Keep merchandise presentation clean and well organized.
• Develop product knowledge and fitting skills.
• Assist in inventories, shipping/receiving, and floor merchandising.
• Process cash and POS transactions in line with policy; check mates.
• Support loss prevention awareness among customers and staff.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail experience

Policies & procedures

Visual merchandising

Job description

Rack Room Shoes in Houston, TX is seeking a friendly Retail Sales Associate to deliver outstanding customer service and drive store performance. You will handle cash and POS transactions, maintain merchandise presentation, and support store promotions while modeling the company’s service standards.

You will build product knowledge, assist in inventory tasks, and work with management to create a welcoming shopping environment for every customer.