Retail Sales Associate — Customer Experience & Benefits

The TJX Companies, Inc.; Virginia (MN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

health care FSA

HSA

life insurance

short/long term disability

paid holidays/vacation/sick

retirement benefits

Job summary

The TJX Companies, Inc. is seeking a Customer Service Associate for USA HomeSense Store 0045 in Henrico, VA. You will engage with customers, ring transactions, promote loyalty programs, and help maintain merchandising standards to ensure a clean, welcoming store environment.

The role supports a flexible schedule, requires strong communication, and emphasizes safety and loss prevention. Competitive pay starts at $13.50–$14.00 per hour with comprehensive benefits described in the posting.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Job description

The TJX Companies, Inc. is seeking a Customer Service Associate for USA HomeSense Store 0045 in Henrico, VA. You will engage with customers, ring transactions, promote loyalty programs, and help maintain merchandising standards to ensure a clean, welcoming store environment.

The role supports a flexible schedule, requires strong communication, and emphasizes safety and loss prevention. Competitive pay starts at $13.50–$14.00 per hour with comprehensive benefits described in the posting.