Retail Sales Associate: Customer Delight & Cash Expert

Citi Trends; Macon (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Citi Trends in Macon, GA is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to satisfy shoppers. You will engage with customers, process transactions, and support store operations in a fast-paced retail environment.

This role emphasizes courtesy, accuracy, and teamwork, with duties spanning price changes, merchandising, loss prevention, and safety. A high school diploma or equivalent is required, and flexibility to work nights and weekends is

Qualifications

• Customer-service oriented with strong communication and organization.
• Flexible schedule including nights and weekends.
• Ability to perform basic math for transactions and discounts.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval for returns/voids.
• Maintains store appearance and housekeeping.
• Greet customers and provide proper service through fitting rooms and checkout.
• Explains exchange/refund policies to customers.

Skills

Customer service

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Citi Trends in Macon, GA is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to satisfy shoppers. You will engage with customers, process transactions, and support store operations in a fast-paced retail environment.

This role emphasizes courtesy, accuracy, and teamwork, with duties spanning price changes, merchandising, loss prevention, and safety. A high school diploma or equivalent is required, and flexibility to work nights and weekends is