Retail Sales Associate - Customer Service & Merchandising

Citi Trends; Lithonia (GA); On-site; USD 24,000 - 30,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate in Lithonia, GA. This role focuses on delivering excellent customer service, maintaining store appearance, and applying product knowledge to assist shoppers.

The Sales Associate will handle transactions, assist with merchandising, and uphold store policies while contributing to a positive work culture. Flexibility to work nights and weekends is required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Maintains and keeps housekeeping duties as assigned
• Provides proper customer service and greets customers, explains policies
• Follows all safety procedures
• Keeps a professional appearance with name tag
• Assists management in merchandising sales floor
• Explains exchange/refund policies to customers
• Supports Loss Prevention initiatives and reporting
• Performs other duties as assigned

Skills

Communication skills

Organizational skills

Mathematical calculations

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate in Lithonia, GA. This role focuses on delivering excellent customer service, maintaining store appearance, and applying product knowledge to assist shoppers.

The Sales Associate will handle transactions, assist with merchandising, and uphold store policies while contributing to a positive work culture. Flexibility to work nights and weekends is required.