Retail Sales Associate — Customer Champion & Team Player

Churchill's Hardware; Cameron Park (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Churchill's Hardware in Cameron Park, CA is seeking sales associates to provide outstanding customer service, keep the sales floor clean, and help customers select the right home improvement products.

As a team member you will learn about products, master the POS system, and participate in add-on sales while upholding company values and ensuring a friendly, helpful shopping experience for every customer.

Qualifications

• Must be able to lift 50 pounds frequently while stocking the store or fulfilling customer requests.
• Strong communication and ability to follow store procedures.
• Willing and able to learn about products and how they work together.
• Team player capable of supporting cashier and other roles as needed.
• Flexible availability including evenings, holidays and weekends.

Responsibilities

• Greet customers and offer help upon entering the store and in different areas.
• Keep store clean and organized for a great shopping experience.
• Become an expert at the POS System and assist in checkout.
• Create and generate add-on sales to boost store performance.
• Accurately enroll customers in the rewards program and explain benefits.
• Maintain confidentiality of all customers' information.
• Stock shelves and process deliveries from freight.
• Answer phone calls and provide customer service over the phone.
• Help customers locate the right products for their projects.
• Improve sales and customer connections; support multiple departments as needed.
• Be the cashier when needed; handle transactions, returns, and special orders.
• Attend to regular and predictable attendance as essential.
• Create customer connections to encourage future visits.
• Learn to pump propane and cut keys as required by store operations.

Skills

Good attitude

Hard working

Attention to instruction

Detail oriented

Communicates well

Team player

Flexible hours

Customer service

Willing to learn

Tools

POS System

Job description

Churchill's Hardware in Cameron Park, CA is seeking sales associates to provide outstanding customer service, keep the sales floor clean, and help customers select the right home improvement products.

As a team member you will learn about products, master the POS system, and participate in add-on sales while upholding company values and ensuring a friendly, helpful shopping experience for every customer.