Retail Sales Associate — Customer Champion & Growth

newbalance; Nevada (IA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Associate discount

Job summary

New Balance in Las Vegas South, NV is seeking Retail Sale Associates to deliver exceptional customer service and expert product knowledge. You will assist customers through every step of the transaction, promote NB products, and keep the floor neat and well stocked.

Applicants should be 18+, enjoy working with people, and be comfortable with cash handling. Retail experience is a plus, and weekend/holiday availability is requested.

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance; stand for extended periods; stairs and ladders as needed

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about promotions
• Keep the floor always looking its best - neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Math skills

Cash register familiarity

Tools

Cash register

Job description

New Balance in Las Vegas South, NV is seeking Retail Sale Associates to deliver exceptional customer service and expert product knowledge. You will assist customers through every step of the transaction, promote NB products, and keep the floor neat and well stocked.

Applicants should be 18+, enjoy working with people, and be comfortable with cash handling. Retail experience is a plus, and weekend/holiday availability is requested.