Retail Sales Associate - Create Joyful Customer Experiences

Daiso USA; Chino Hills (CA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Daiso USA in Chino Hills, CA is looking for a Store Sales Associate to provide exceptional customer service, assist shoppers, and maintain attractive product displays.

You will greet customers, answer questions, suggest products, process transactions, and help keep the store clean and organized. Lead shifts may involve coordinating tasks and guiding team members, with opening/closing support as needed.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience or customer-facing experience is a plus.
• Lead Shift assignments may require experience with opening/closing, task coordination, or supervision.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions.
• Upsell through product recommendations and stay aware of new products and promotions.
• Promptly resolve customer concerns and escalate issues when needed.

Skills

Communication skills

Customer service

Teamwork

Multitasking

POS handling

Education

High School Diploma or GED

Tools

POS systems

Job description

Daiso USA in Chino Hills, CA is looking for a Store Sales Associate to provide exceptional customer service, assist shoppers, and maintain attractive product displays.

You will greet customers, answer questions, suggest products, process transactions, and help keep the store clean and organized. Lead shifts may involve coordinating tasks and guiding team members, with opening/closing support as needed.