Retail Sales Associate — Create Joyful Customer Moments

Daiso USA; Houston (TX); Hybride; USD 25 000 - 35 000; Plein temps

Résumé du poste

Daiso USA in Houston is seeking a Store Sales Associate to provide excellent customer service, answer questions about products, and recommend solutions to enhance the shopping experience. You will help identify customer needs, upsell, and ensure a clean, organized store with accurate transactions.

When assigned to a Lead Shift, you will assist the Store Manager by coordinating tasks, supporting team members, and handling opening/closing duties as needed.

Qualifications

• Excellent communication skills and the ability to build positive relationships with customers and team members.
• Customer-focused mindset with a positive attitude and a willingness to resolve issues promptly.
• Ability to work in a fast-paced environment and handle multiple priorities.

Responsabilités

• Greet and direct customers in a friendly and professional manner.
• Answer questions about products, promotions, discounts, and offers.
• Identify customer needs and recommend products to improve the shopping experience.
• Upsell through product recommendations and stay informed about new products and promotions.
• Promptly resolve customer concerns and escalate issues to store leadership when needed.
• Maintain a clean, organized sales floor and support stock replenishment.

Connaissances

Customer service

Communication skills

Upselling

Teamwork

POS familiarity

Formation

High School Diploma, GED, or equivalent preferred

Outils

POS systems

Description du poste

Daiso USA in Houston is seeking a Store Sales Associate to provide excellent customer service, answer questions about products, and recommend solutions to enhance the shopping experience. You will help identify customer needs, upsell, and ensure a clean, organized store with accurate transactions.

When assigned to a Lead Shift, you will assist the Store Manager by coordinating tasks, supporting team members, and handling opening/closing duties as needed.