Retail Sales Associate: Create Joy & Drive Great Service

Daiso USA; San Antonio (TX); Hybrid; USD 24,000 - 36,000; Full time

Job summary

Daiso USA in San Antonio, TX seeks a Store Sales Associate to deliver outstanding customer service, assist with sales, merchandising, and daily store operations. You will engage customers, process transactions, and help maintain a welcoming shopping environment.

When assigned to Lead Shift, you’ll support management by coordinating tasks, guiding team members, opening/closing duties, and escalating issues as needed. Prior retail experience is a plus.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience, sales associate experience, or similar customer-facing experience is a plus.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and escalate complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock when low or empty.
• Assist with back stockroom organization and setup of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.
• Operate the cash register and accurately process payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
• Follow company policies, procedures, safety expectations, and loss prevention practices.
• Carry out other duties as assigned based on business needs.
• Maintain awareness of loss prevention practices and report issues to store leadership.

Skills

Communication

Customer focus

Fast-paced work

Dependability

Math skills

POS systems

Inventory procedures

Lead shifts

Education

High School Diploma or equivalent

Job description

Daiso USA in San Antonio, TX seeks a Store Sales Associate to deliver outstanding customer service, assist with sales, merchandising, and daily store operations. You will engage customers, process transactions, and help maintain a welcoming shopping environment.

When assigned to Lead Shift, you’ll support management by coordinating tasks, guiding team members, opening/closing duties, and escalating issues as needed. Prior retail experience is a plus.