Retail Sales Associate - Create Joyful Customer Experiences

Daiso USA; Little Ferry (NJ); On-site; USD 24,000 - 32,000; Full time

Job summary

Daiso USA in Little Ferry, NJ is looking for a Store Sales Associate who can greet customers, identify needs, and guide them to suitable products. You will help ensure a welcoming shopping atmosphere while promoting our value-driven offerings.

This role involves processing transactions, stocking shelves, assisting with merchandising, and supporting lead shifts to maintain a clean, inviting store environment for every guest.

Qualifications

• Excellent communication skills and ability to build positive relationships with customers and team members.
• Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
• Ability to perform in a fast-paced environment and manage multiple priorities at the same time.
• Dependability, punctuality, and professional conduct are required.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.

Skills

Excellent communication

Customer focus

Multitasking

Punctuality

Education

High School Diploma, GED, or equivalent

Job description

Daiso USA in Little Ferry, NJ is looking for a Store Sales Associate who can greet customers, identify needs, and guide them to suitable products. You will help ensure a welcoming shopping atmosphere while promoting our value-driven offerings.

This role involves processing transactions, stocking shelves, assisting with merchandising, and supporting lead shifts to maintain a clean, inviting store environment for every guest.