Retail Sales Associate: Brand Experience Champion

Carter; Jackson (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount 30%

Tuition assistance (GED/degree)

Mental health benefits

Referral bonuses

Job summary

Carter's is seeking a Sales Associate to welcome customers, explain product features, and guide families through their shopping journey in a fast-paced retail environment.

You will balance multiple customers, process transactions at the register, and restock as needed, while promoting promotions and the loyalty program. Prior customer service experience is valued, with a friendly, can-do attitude and teamwork orientation.

Qualifications

• Experience in customer service is preferred.
• Ability to handle multiple tasks in a fast-paced retail setting.
• Strong communication skills, both verbal and written, with customers.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles and benefits.
• Resolve customer issues confidently and maintain a positive shopping experience during busy periods.
• Process sales transactions accurately at the POS.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and the Carter's loyalty program to customers.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Tools

POS system

Job description

Carter's is seeking a Sales Associate to welcome customers, explain product features, and guide families through their shopping journey in a fast-paced retail environment.

You will balance multiple customers, process transactions at the register, and restock as needed, while promoting promotions and the loyalty program. Prior customer service experience is valued, with a friendly, can-do attitude and teamwork orientation.