Baby Brand Sales Associate - Customer Experience Leader

Carter's Retail Inc.; Succasunna (NJ); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

30% employee discount

Tuition-free education programs (GED/b

English language learning support

Training and development opportunities

Job summary

Carter’s Retail Inc. is hiring a Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and help them prep for life’s moments in a fast-paced, friendly setting.

In addition to assisting customers, you’ll process transactions, stock shelves, and share promotions and loyalty benefits. Carter’s values training, development, and a welcoming, inclusive culture for long-term growth.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication skills

Multitasking

Job description

Carter’s Retail Inc. is hiring a Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and help them prep for life’s moments in a fast-paced, friendly setting.

In addition to assisting customers, you’ll process transactions, stock shelves, and share promotions and loyalty benefits. Carter’s values training, development, and a welcoming, inclusive culture for long-term growth.