Retail Sales Associate — Brand Ambassador

Carter's Inc.; Platerville (PA); On-site; USD 29,000 - 52,000; Full time

Benefits offered by this job

Brand discount

GED program

Tuition-free education

ESL support

Career development

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of our brand for growing families. You will greet customers, share product knowledge, and help families prepare for everyday moments of parenting.

The role emphasizes friendly service, teamwork, and a welcoming store atmosphere. As part of Carter’s, you’ll contribute to a busy retail environment with opportunities to participate in omnichannel support and promotions, while benefiting from employee programs and discounts.

Qualifications

• Customer service experience is essential.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and assist with product knowledge.
• Resolve customer issues proactively and balance multiple customers on the sales floor.
• Support omnichannel shopping when needed to ensure a seamless experience.
• Process transactions accurately at the point of sale/register.
• Keep shelves stocked with floor replenishment and timely shipments.
• Explain promotions and brand loyalty programs to customers.
• Help minimize losses through excellent service and store upkeep.

Skills

Customer service

Communication

Multitasking

Retail experience

Sales skills

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of our brand for growing families. You will greet customers, share product knowledge, and help families prepare for everyday moments of parenting.

The role emphasizes friendly service, teamwork, and a welcoming store atmosphere. As part of Carter’s, you’ll contribute to a busy retail environment with opportunities to participate in omnichannel support and promotions, while benefiting from employee programs and discounts.