Retail Sales Associate / Bicycle Mechanic in Training

Acquire4Hire; North Aurora (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Store discount

Flexible scheduling

Job summary

Acquire4Hire is hiring a Full/Part-Time Associate in North Aurora, Illinois. The role involves interacting with customers, providing exceptional service, and assisting with store operations. Candidates should possess a passion for cycling and sales experience is preferred. The position offers benefits like store discounts and flexible scheduling. Training is available for aspiring bike technicians.

Qualifications

• Previous bike shop sales experience preferred but not required.
• Strong attention to detail is crucial.
• Interest in developing skills and knowledge.

Responsibilities

• Interact with customers and provide exceptional customer service.
• Assist in the daily operations of the store, including restocking and organizing.
• Open and close cash registers.

Skills

Customer service

Sales experience

Attention to detail

Ability to speak Spanish

Tools

Point of Sale (POS) software

Desktop computers

Job description

Summary

Hiring a Full /Part-Time Associate. You will help customers by discovering their needs and finding the products and services that give them the best cycling experience possible. You will have a focus on exceeding customer expectations and sales goals in a fun and welcoming environment. Bike Technician training available for the right candidate! A passion for cycling, aptitude for mechanics, and a proactive and problem‑solving attitude are qualities at the top of our list!

In this job, you will

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories, clothing, and any other cycling‑related products or services in the store.
• Assist in the daily operations of the store, including restocking, cleaning, organizing, and merchandising.
• Deliver one‑of‑a‑kind customer service through direct and detailed interactions with customers.
• Opportunity for growth, learning bicycle mechanics from the best in the area!

Bicycle sales experience preferred. Riders and enthusiasts preferred. Open to all ages and skill levels.

Duties

• Greet customers and utilize the sales process to understand a customer’s needs and ascertain the right combination of products and services for the customer.
• Provide positive and excited one-of-a-kind customer service.
• Open and close cash registers.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Install vehicle rack systems and perform safety checks for the customer.
• Describe merchandise and explain the use, operation, and care of merchandise to customers.
• Merchandise product according to the sales plan.
• Maintain the level of cleanliness throughout the day.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Other duties as needed/assigned.

Requirements

• Previous bike shop sales experience preferred but not required.
• Interest in working in a team environment, committed to providing excellent sales and service experience while increasing sales through service.
• Strong attention to detail.
• Ability to maintain open and positive relations with employees and customers.
• Interest in developing own skills and knowledge.
• Availability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to periodically lift 40 pounds.

Nice To Haves

• Cash registers.
• Desktop computers.
• Microsoft Windows.
• Point of sale POS software.
• Ability to speak Spanish.

Benefits

Store discount and flexible scheduling is available to all associates.