Retail Sales Associate - 2947

Cash America International, Inc.; Kansas City (MO); On-site; Full time

Job summary

An established industry player is searching for enthusiastic Retail Sales Associates to join their dynamic team. This full-time position offers an engaging environment where associates will interact with customers, process transactions, and provide tailored financial solutions. With a competitive hourly wage complemented by an achievable commission structure, you can significantly increase your earnings. The company values work-life balance, offering generous vacation time and comprehensive benefits. If you are passionate about customer service and eager to be part of a collaborative team, this opportunity is perfect for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Paid Vacation

Sick/Personal Leave

Tuition Reimbursement

Employee Discounts

401k Program

Earned Wage Access

Pet Insurance

Qualifications

• Must be 18 years or older with a High School Diploma or GED.
• Strong desire to work and serve customers in a team-oriented environment.

Responsibilities

• Greet and assist customers with sales and loan transactions.
• Maintain a clean and stocked sales floor while managing cash handling.

Skills

Customer Service

Cash Handling

Sales Skills

Basic Math Skills

Ability to Lift 50 Pounds

Computer Literacy

Teamwork

Communication Skills

Education

High School Diploma

GED

Tools

Point-Of-Sale (POS) Systems

Job description

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$12.30 to $15.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.78 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits:

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate:

1. Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
2. Performs non-management open/close procedures.
3. Keeps the sales floor clean, stocked, and maintains the display of merchandise.
4. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
5. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
6. Answers incoming calls per company standards.
7. Effectively communicates to customers the legal aspects of the pawn and buy transactions.
8. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
9. Partners with all employees to create a positive and memorable customer experience.
10. Successfully completes the assigned training.
11. Other related duties, as assigned.

Minimum Requirements & Qualifications:

1. Must be willing and able to lift/carry up to 50 pounds.
2. Must be willing and able to perform duties and tasks for extended periods of time.
3. Ability to work with firearms and to become firearms certified.
4. Minimum Age: 18 years old.
5. High School Diploma, GED, or equivalent experience.
6. Strong desire to work, serve customers, work with people, and be team-oriented.
7. Ability to multi-task in a fast-paced environment.
8. Ability to perform basic math calculations proficiently.
9. Cash handling experience is preferred.
10. Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information:

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

FirstCash Holdings, Inc. is an Equal Opportunity Employer.