Retail Sales Associate - 2942

Cash America International, Inc.; Kansas City (MO); On-site; Full time

Job summary

Join a dynamic team as a Full-Time Retail Sales Associate at a leading pawn store! This entry-level position offers a unique opportunity to engage with customers while providing financial solutions. You will be responsible for processing sales and loans, maintaining the sales floor, and ensuring excellent customer service. With a competitive hourly wage and an achievable commission structure, your earnings can significantly increase based on your performance. Enjoy flexible working hours, comprehensive benefits, and a supportive work environment that values your contributions. If you are passionate about helping customers and thrive in a fast-paced setting, this role is perfect for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Paid Vacation

Employee Discounts

Tuition Reimbursement

401k Program

Earned Wage Access

Pet Insurance

Flexible Schedule

Qualifications

• Ability to lift/carry up to 50 pounds and perform duties for extended periods.
• Strong desire to serve customers in a fast-paced environment.

Responsibilities

• Greet and interact with customers to provide financial solutions.
• Perform sales and loan transactions according to policies.
• Maintain a clean and stocked sales floor.

Skills

Customer Service

Cash Handling

Basic Math Calculations

Multi-tasking

Firearms Certification

Education

High School Diploma or GED

Job description

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$12.30 to $15.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.65 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits:

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
4. The ability to earn unlimited commission above your hourly base rate.
5. Employees are granted one week of paid vacation after completing six months of active, full-time service.
6. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment.
7. SICK/PERSONAL: Eligible employees are granted 8 hours after 6 months of employment.
8. Employee discounts are available to all employees on the first day of active employment.
9. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees.
10. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
11. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
12. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate:

1. Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
2. Performs non-management open/close procedures.
3. Keeps the sales floor clean, stocked, and maintains the display of merchandise.
4. Performs sales and loan transactions in accordance with established policies and procedures.
5. Handles all cash and negotiable items in accordance with established policies and procedures.
6. Answers incoming calls per company standards.
7. Effectively communicates to customers the legal aspects of transactions.
8. Communicates effectively with coworkers and managers.
9. Partners with all employees to create a positive customer experience.
10. Successfully completes the assigned training.

Minimum Requirements & Qualifications:

1. Must be willing and able to lift/carry up to 50 pounds.
2. Must be willing and able to perform duties for extended periods of time.
3. Ability to work with firearms and to become firearms certified.
4. Minimum Age: 18 years old.
5. High School Diploma, GED, or equivalent experience.
6. Strong desire to work and serve customers.
7. Ability to multi-task in a fast-paced environment.
8. Ability to perform basic math calculations proficiently.
9. Cash handling experience is preferred.
10. Must have the ability to work a flexible retail schedule.

Bilingual applicants are encouraged to apply!

Commission Plan Information:

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on personal performance.

FirstCash Holdings, Inc. is an Equal Opportunity Employer.