Retail Sales Associate

Summit at Snoqualmie; Snoqualmie Pass (WA); On-site; USD 29,000 - 32,000; Full time

Job summary

Summit at Snoqualmie is seeking a Retail Sales Associate to deliver top‑level customer service in a fast‑paced environment. You will greet guests, share accurate product information, and help them find and purchase items while supporting the Mountain’s seasonal activities and guest experience.

The role emphasizes excellent communication, multitasking, and friendliness, with a shift pattern including nights as noted.

Qualifications

• Must be 18 years of age or older.
• Must have excellent communication and customer service skills.
• Basic computer experience required.
• Must be able to multitask in a fast paced and sometimes stressful environment.

Responsibilities

• Greet all guests promptly entering the store and thank them on exit.
• Provide accurate and current information about merchandise for all brands.
• Recommend, locate, and help obtain merchandise based on customer needs.
• Maintain the loyalty program (Boyne Rewards) in all locations.
• Stay knowledgeable about current sales, promotions, policies, and security practices.
• Keep the store clean and organized on a daily basis.
• Demonstrate use or operation of merchandise.
• Prepare merchandise for purchase.

Skills

Communication

Customer Service

Multitasking

Computer Skills

Tools

Computers

Job description

The Retail Sales Associate has an excellent sense of humor, can handle difficult situations with a calm caring manner and knows what it takes to go “above and beyond” for our guests. This position provides top-level customer service with guests face to face and over the phone.

Come work and play at Seattle’s home mountain, the Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Overview

• Looking to Hire for Night Shifts*

Responsibilities

• Must be able to work independently and multi-task, greeting all guests promptly entering the store and thanking them upon leaving.
• Give accurate and current information about the merchandise for all brands we carry.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Maintain the Boyne Rewards signup and loyalty program in all locations
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Cleaning and organizing daily to keep Shops looking sharp.
• Demonstrate use or operation of merchandise.
• Prepare merchandise for purchase.

Qualifications

• Must be 18 years of age or older
• Must have excellent communication and customer service skills
• Basic computer experience required
• Must be able to multitask in a fast paced and sometimes stressful environment

Wage And Benefit Info

The wage range for this positions is: from $21.00-23.55/hr

• This is a non-benefited role.
• All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
• All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
• All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.