Retail Sales Associate

Express Employment Professionals - Cincinnati East; Sevierville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Retail Sales Associate to deliver an exceptional shopping experience and support daily store operations in Sevierville, TN. The role emphasizes strong communication, a positive attitude, and teamwork to assist customers and maintain merchandising standards.

Responsibilities include greeting customers, locating products, assisting with checkout, stocking displays, and processing donations.

Qualifications

• High school diploma or GED preferred.
• Experience in retail, warehouse, furniture delivery, moving, or thrift store ops is a plus but not required.
• Strong work ethic and dependable attendance.
• Team player who can follow directions.
• Commitment to safe work environment.
• Clear, professional communication with customers and coworkers.
• Excellent verbal and interpersonal skills.
• Ability to take initiative in a team setting.
• Creative eye for merchandising and product presentation.

Responsibilities

• Follow procedures and complete tasks assigned by management.
• Keep store and displays clean and organized.
• Learn about new merchandise and product placement.
• Greet and assist customers in a friendly manner.
• Help customers locate products and provide recommendations.
• Assist with checkout to ensure accurate transactions.
• Maintain merchandise displays and quality standards.
• Report damaged or misplaced merchandise to management.
• Communicate customer feedback to management.
• Lift and move bags, boxes, and small furniture items as needed.
• Assist with donation intake and processing.
• Sort, hang, tag, and prep merchandise for the sales floor.

Skills

Customer service

Teamwork

Communication

Attention to detail

Multitasking

Positive attitude

Merchandising

Education

High school diploma or GED

Tools

POS system

Job description

Retail Sales Associate

We are seeking a customer-focused Retail Sales Associate to provide an exceptional shopping experience while supporting daily store operations. This position requires strong communication skills, attention to detail, the ability to multitask, and a positive attitude.

Responsibilities:

• Follow established procedures and complete tasks assigned by management.
• Maintain the cleanliness and organization of the store and merchandise displays.
• Learn about new merchandise and product placement throughout the store.
• Greet and assist customers in a friendly and attentive manner.
• Help customers locate products, answer questions, and provide recommendations when appropriate.
• Assist with checkout procedures to ensure accurate and efficient customer transactions.
• Maintain proper merchandise displays and ensure products meet quality standards.
• Report damaged, missing, or misplaced merchandise to management.
• Communicate customer feedback and concerns to management.
• Lift and move bags of clothing, boxes, and small furniture items as needed.
• Assist with donation intake and processing.
• Sort, hang, tag, and prepare merchandise for the sales floor.

Qualifications:

• High school diploma or GED preferred.
• Previous experience in retail, warehouse operations, furniture delivery, moving, or thrift store operations is preferred but not required.
• Strong work ethic and dependable attendance.
• Ability to follow directions and work effectively as part of a team.
• Commitment to maintaining a safe work environment.
• Professional and respectful communication with customers, donors, volunteers, and coworkers.
• Excellent verbal and interpersonal communication skills.
• Ability to take initiative and work successfully in a team environment.
• Creativity and an eye for merchandising and product presentation.
• Marketing or related educational background is a plus.