Sales Associate

Ultipro; Brea (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ultipro in California is seeking a dynamic Sales Associate to deliver outstanding customer service and drive sales through effective communication and product knowledge. You will help customers, maintain store standards, and contribute to a vibrant sales environment.

Responsibilities include greeting customers, applying selling techniques, processing transactions with a POS system, merchandising, building product knowledge, participating in loss prevention, and supporting daily operations with

Qualifications

• Demonstrated experience in a customer-facing role with focus on Customer Service and Sales.
• Thorough knowledge of Cash Handling and operating a Cash Register and POS system.
• General knowledge of Retail Sales principles and Selling Techniques.
• Excellent Communication skills, both verbal and written, with knowledge of the English Language.
• Detail Oriented and strong Organizational Skills.

Responsibilities

• Provide outstanding Customer Service by greeting customers, listening to needs, and offering tailored solutions.
• Execute Sales strategies and Selling Techniques to meet/exceed targets, using strong Interpersonal Communications.
• Process transactions using Cash Register and POS system with accuracy and adherence to procedures.
• Maintain organized, visually appealing sales floor through Merchandising and Stocking Merchandise, ensuring cleanliness.
• Develop Product Knowledge to confidently answer inquiries and recommend items.
• Participate in Loss Prevention efforts by following security protocols.
• Demonstrate Problem Solving to resolve issues and handle returns/exchanges.
• Support Operations with inventory counts and daily workflow, assisting Management when needed.
• Exhibit Multitasking by managing customer interactions, transactions, and merchandising tasks.
• Contribute to a positive team environment and lead by example.

Skills

Customer Service

Sales

Communication

Product Knowledge

Retail Sales

Cash Handling

Greeting Customers

Interpersonal Communications

Loss Prevention

Problem Solving

Operations

Multitasking

Leadership

Detail Oriented

Organizational Skills

General Mathematics

Tools

Cash Register

Point Of Sale

Job description

We are seeking a dynamic and customer-focused Sales Associate to join our team. This role is pivotal in delivering exceptional Customer Service and driving Sales through effective Communication and comprehensive Product Knowledge . The ideal candidate will be passionate about Retail Sales , adept at Cash Handling, and committed to creating a positive shopping experience for every customer. You will play a key role in maintaining store standards, assisting customers with their needs, and contributing to a vibrant sales environment.

Responsibilities:

Provide outstanding ** Customer Service** by warmly Greeting Customers, actively listening to their needs, and offering tailored solutions.

Execute effective ** Sales** strategies and ** Selling Techniques** to meet and exceed sales targets, demonstrating strong Interpersonal Communications.

Accurately process transactions using a ** Cash Register** and ** Point Of Sale** system, ensuring precise Cash Handling and adherence to financial procedures.

Maintain an organized and visually appealing sales floor through regular ** Merchandising** and ** Stocking Merchandise**, ensuring store Cleanliness.

Develop and maintain thorough Product Knowledge to confidently answer customer inquiries and recommend appropriate items.

Actively participate in Loss Prevention efforts by being vigilant and following established security protocols.

Demonstrate strong Problem Solving skills to resolve customer issues and handle returns or exchanges efficiently.

Support store ** Operations** by assisting with inventory counts and understanding daily operational flow, occasionally assisting Management with tasks.

Exhibit Multitasking capabilities, efficiently managing customer interactions, sales transactions, and merchandising tasks simultaneously.

Contribute to a positive team environment, showing Leadership by example and supporting colleagues.

Minimum Qualifications:

Demonstrated experience in a customer-facing role, with a focus on ** Customer Service** and Sales.

Thorough knowledge of ** Cash Handling** and operating a ** Cash Register** and Point Of Sale system.

General knowledge of ** Retail Sales** principles and Selling Techniques.

Excellent ** Communication** skills, both verbal and written, with comprehensive knowledge of the English Language.

Is expected to be ** Detail Oriented** and possess strong Organizational Skills.

Ability to perform physical tasks including regular Lifting Ability of up to 25 pounds and standing for extended periods.

Working knowledge of General Mathematics for accurate transaction processing.

Preferred Qualifications:

One to two years of experience in a retail sales environment.

Proven ability to develop and apply Product Knowledge effectively.

Experience with Merchandising and maintaining store visual standards.

A track record of successful Problem Solving in a retail setting.

Familiarity with Loss Prevention best practices.

Additional Desired Skills:

None

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.