Retail Store Associate

Eco Prime Thrift Laurel, MD #190 - LARL; Laurel (MD); On-site; USD 19,000 - 25,000; Full time

Job summary

Eco Prime Thrift Laurel, MD is seeking a friendly Retail Store Associate to support day-to-day store operations, assist customers and donors, and keep the sales floor inviting and well-stocked.

You will handle merchandise, restock, answer questions, operate the register, and work with the team to deliver a positive shopping experience while upholding safety standards. Previous retail experience is preferred, and the role offers flexible shifts to fit varied schedules.

Qualifications

• High School Diploma or GED preferred.
• Prior retail experience preferred.

Responsibilities

• Greet customers and provide friendly, attentive assistance to create a positive shopping experience.
• Deliver high-quality customer service by responding to questions and addressing customer needs promptly and professionally.
• Accurately operate the cash register and process transactions in accordance with company procedures.
• Maintain a clean, organized, and inviting sales floor and checkout area.
• Restock merchandise and ensure products are neatly displayed, properly priced, and well presented.
• Monitor inventory levels and communicate restocking needs or concerns to management.
• Assist with sorting, tagging, and placing donated merchandise onto the sales floor as needed.
• Follow all store policies, safety guidelines, and loss prevention procedures.
• Provide flexible support to team members during peak periods and high-volume times.
• Answer customer questions regarding products, store policies, and promotions. Perform additional duties as assigned to support overall store operations.

Skills

Customer service

Cash handling

Merchandise presentation

Teamwork

Education

High School Diploma or GED

Tools

POS system

Job description

Job Summary

The Retail Store Associate supports day-to-day store operations by providing friendly, helpful service to customers and donors while maintaining an organized, well-stocked, and inviting sales floor. This role assists with merchandise handling, restocking, and basic store upkeep, follows company policies and safety standards, and works collaboratively with the team to create a positive shopping experience and support overall store performance.

Duties and Responsibilities

• Greet customers and provide friendly, attentive assistance to create a positive shopping experience.
• Deliver high-quality customer service by responding to questions and addressing customer needs promptly and professionally.
• Accurately operate the cash register and process transactions in accordance with company procedures.
• Maintain a clean, organized, and inviting sales floor and checkout area.
• Restock merchandise and ensure products are neatly displayed, properly priced, and well presented.
• Monitor inventory levels and communicate restocking needs or concerns to management.
• Assist with sorting, tagging, and placing donated merchandise onto the sales floor as needed.
• Follow all store policies, safety guidelines, and loss prevention procedures.
• Provide flexible support to team members during peak periods and high-volume times.
• Answer customer questions regarding products, store policies, and promotions. Perform additional duties as assigned to support overall store operations.

Education and Experience

• High School Diploma or GED preferred
• Prior retail experience preferred

Physical Requirements

• Ability to stand, walk, bend, and reach for extended periods.
• Ability to lift and carry up to 50 pounds with or without reasonable accommodation.
• Comfortable working in a warehouse and retail environment.