Retail Sales Associate

Verizon; Santa Barbara (CA); On-site; USD 16,000 - 76,000; Full time

Benefits offered by this job

Best-in-class medical, dental, and vision coverage

Verizon 401(k) plan with matching contributions

Paid time off including parental leave

Employee discounts on products and services

Job summary

Verizon is seeking a full-time Retail Sales Associate in Santa Barbara, California. The role focuses on generating sales by building customer relationships and presenting Verizon's products and services. With a competitive base salary between $16.00 to $21.00 per hour, top performers can earn total annual earnings up to $65,000–$75,500.

The position offers comprehensive medical benefits, a 401(k) plan, and generous paid time off, including parental leave and tuition assistance. Ideal candidates are customer-focused with sales experience and a high school diploma.

Qualifications

• At least one year of relevant experience (work or military).
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts during peak periods.

Responsibilities

• Generate retail sales by leveraging technology and customer service.
• Learn customer needs through inquiry and relationship building.
• Close sales using strong communication skills.

Skills

Customer service experience

Sales experience

Communication skills

Experience in a commission-based environment

Education

High school diploma or GED

Job description

Overview

A full‑time Verizon Retail Sales Associate position. The role focuses on selling Verizon products and services, expanding the Verizon network, and building sustainable customer relationships. This role offers a competitive base salary plus commissions and incentives, along with extensive benefits and opportunities for career growth.

Responsibilities

• Generate retail sales by leveraging a passion for cutting‑edge technology and outstanding customer service.
• Learn customer needs through inquiry and relationship building.
• Present product insights and solution recommendations to deliver complete, top‑down sales solutions.
• Close sales using strong communication skills to fulfill customer needs with intuitive tech solutions.
• Continuously develop through ongoing training and up‑skilling in operational functions across merchandising and inventory.
• Grow the customer base by placing outbound calls and sending text messages to current Verizon customers interested in products and services.
• Engage with the community outside the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

Compensation and Incentives

Base pay ranges from $16.00 to $21.00 per hour depending on geography, hours worked, and performance. Additional opportunities include up to $18,000 per year in individual‑based commissions for meeting all sales goals. Top performers can earn an extra $14,500 or more in commissions, with total annual earnings up to $65,000–$75,500. The position also offers a $2,500 sign‑on bonus subject to terms and conditions.

Benefits

• Best‑in‑class medical, dental, and vision coverage.
• Verizon 401(k) plan with up to 6% matching contributions and qualified student loan repayment options.
• Sales recognition programs, including travel, gifts, and incentives.
• Five weeks of paid time off (vacation, holidays, personal days).
• Eight weeks of paid parental leave for eligible new parents, with up to 16 weeks when paired with short‑term disability.
• Up to $8,000 per year in tuition assistance.
• Up to 50% discount on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel and more.

Qualifications

• High school diploma or GED.
• At least one year of relevant experience (work or military).
• Willingness to work evenings, weekends and holidays (schedule known four weeks in advance).
• Openness to picking up additional shifts during peak periods.
• Experience in a commission‑based environment (preferred).
• Demonstrated sales experience communicating solutions to customers (preferred).
• Customer service experience (preferred).

How to Apply

After applying, you may be required to complete a 19‑minute assessment. If selected, a recruiter will contact you to discuss the role.

Location

Worksite‑based role onsite at a defined location(s).

Equal Opportunity Employer

Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Additional Information

This is a commission‑based position with potential for higher earnings. The starting base pay rate for this location is $18.27 per hour.