Retail Sales Associate

Verizon; Florence (KY); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Best-in-class medical, dental, and vision

401(k) plan with matching contributions

Sales recognition programs

Five weeks paid time off

Tuition assistance up to $8,000 per year

Discounts on Verizon products

Job summary

A telecommunications company based in Florence, Kentucky, is seeking dedicated individuals for a retail sales position. Successful candidates will generate sales through exceptional customer service, build relationships with customers, and fulfill their tech needs. The role offers a base pay of $16.00–$21.00 per hour, with the potential to earn significant commissions and a sign-on bonus. Benefits include medical coverage, a 401(k) plan, and generous paid time off, among others.

Qualifications

• One or more years of relevant experience (work or military).
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts during peak periods.

Responsibilities

• Generate retail sales through exceptional customer service.
• Learn customer needs and create connections.
• Position product insights and close sales.

Skills

Excellent communication skills

Customer service

Sales experience

Education

High school diploma or GED

Job description

Responsibilities

• Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon‑sponsored events.

Base pay $16.00–$21.00 per hour, plus up to $18,000 per year in commissions. Top performers can earn more than $65,000 annually. Sign‑on bonus of up to $2,500 (subject to terms and conditions).

Benefits

• Best‑in‑class medical, dental, and vision
• 401(k) plan with matching contributions up to 6%
• Sales recognition programs including all‑inclusive travel and gifts
• Five weeks paid time off (vacation, holidays, personal days)
• Up to 8 weeks paid parental leave for eligible new parents
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

Working Location

This worksite‑based role is located on a defined location(s) and duties are performed onsite.

Qualifications

• High school diploma or GED
• One or more years of relevant experience (work or military)
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
• Openness to pick up additional shifts and earn more income during peak periods

Preferred Qualifications

• Experience working in a commission‑based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

This is a commission based position with the potential to earn more.