Retail Sales Associate

Goodwill Southwest Florida; Punta Gorda (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

PTO & holidays

Employee discounts

Tuition reimbursement

Employee assistance program

Job summary

Goodwill Southwest Florida is seeking a Retail Sales Associate to join our team in Punta Gorda, FL. The role focuses on delivering a welcoming shopping and donation experience, assisting customers on the sales floor, operating registers, processing transactions, and supporting backdoor donation operations as needed.

The ideal candidate is friendly, dependable, and adaptable with strong communication skills, experience handling cash and POS systems, and a willingness to help wherever needed.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Experience handling cash, and utilizing cash registers, credit card machines, and POS systems preferred.
• Knowledge of basic math skills.

Responsibilities

• Deliver excellent customer service by greeting customers and aiding shoppers on the floor.
• Operate cash registers and process purchases accurately and efficiently.
• Maintain store cleanliness, organization, and merchandising presentation.
• Cross-train to support backdoor donations and handle incoming items.

Skills

Customer service

Cash handling

POS systems

Math skills

Education

High school diploma

Tools

Cash registers

Credit card machines

POS systems

Job description

Job Title: Retail Sales Associate

Location: 10175 Tamiami Trail, Punta Gorda, FL 33950

Employment Type: Full-Time

Goodwill Southwest Florida is seeking a customer-focused Retail Sales Associate to join our team and help create a welcoming shopping and donation experience for our community. The ideal candidate is friendly, dependable, and adaptable, with strong communication skills and a willingness to assist wherever needed. This role includes helping customers on the sales floor, operating registers and processing transactions, and being cross‑trained to support backdoor donation operations to ensure an efficient and positive experience for customers and donors alike.

Key Responsibilities

• Deliver excellent customer service by greeting customers, assisting shoppers on the floor, and creating a welcoming store environment.
• Operate cash registers accurately and efficiently while processing customer purchases.
• Maintain store cleanliness, organization, and merchandising presentation standards.
• Cross-train to support backdoor operations and safely handle incoming donations as needed.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Experience handling cash, and utilizing cash registers, credit card machines, and POS systems preferred.
• Able to follow pricing guidelines established in the pricing guide.
• Knowledge of basic math skills.
• Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.
• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.

Why Goodwill?

• Mission‑driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $14.00 per hour