Retail Sales Associate

Goodwill Industries of Southwest Florida; Fort Myers (FL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO)

Employee discounts

Tuition reimbursement

Job summary

EmergencyMD is seeking a Retail Sales Associate in Fort Myers, FL, to create a welcoming shopping and donation experience. Responsibilities include delivering excellent customer service, processing transactions, and maintaining store standards. Candidates should have retail experience, good communication skills, and the ability to lift at least 40 pounds. Benefits include medical insurance, retirement plans, and tuition reimbursement. Join our mission-driven team to impact lives across Southwest Florida.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Able to lift and carry a minimum of 40 pounds.
• Comfortable standing for long periods.

Responsibilities

• Deliver excellent customer service and assist shoppers on the floor.
• Operate cash registers accurately while processing transactions.
• Maintain store cleanliness and presentation standards.
• Cross-train to support backdoor operations and process donations.

Skills

Customer service

Cash handling

Retail experience

Basic math skills

Education

High school diploma or equivalent

Tools

Cash registers

Credit card machines

POS systems

Job description

Overview

Job Title: Retail Sales Associate

Location: Challenger (Fort Myers, FL)

Employment Type: Part Time

Goodwill Southwest Florida is seeking a customer-focused Retail Sales Associate to join our team and help create a welcoming shopping and donation experience for our community. The ideal candidate is friendly, dependable, and adaptable, with strong communication skills and a willingness to assist wherever needed. This role includes helping customers on the sales floor, operating registers and processing transactions, and being cross-trained to support backdoor donation operations to ensure an efficient and positive experience for customers and donors alike.

Key Responsibilities

• Deliver excellent customer service by greeting customers, assisting shoppers on the floor, and creating a welcoming store environment.
• Operate cash registers accurately and efficiently while processing customer purchases.
• Maintain store cleanliness, organization, and merchandising presentation standards.
• Cross-train to support backdoor operations and safely handle incoming donations as needed.
• Night and weekend availability.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Experience handling cash, and utilizing cash registers, credit card machines, and POS systems preferred.
• Able to follow pricing guidelines established in the pricing guide.
• Knowledge of basic math skills.
• Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.
• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement