Retail Sales Associate

Goodwill Industries of Southwest Florida; Acline (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO) and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Sales Associate to join our Punta Gorda store. You will help create a welcoming shopping and donation experience, assist customers on the floor, and handle transactions with accuracy.

The role requires friendly, dependable staff who can adapt to忙 daily operations, maintain store standards, and support backdoor donation processes as needed. Previous retail experience is preferred and a high school diploma is common for this position.

Qualifications

• Friendly, dependable, and adaptable; strong communication skills
• Experience handling cash and operating cash registers or POS systems preferred
• Retail or customer-facing experience preferred
• Ability to follow pricing guidelines and learn pricing tools
• Ability to stand, lift up to 40 pounds, and work in varying temperatures

Responsibilities

• Greet customers and assist shoppers on the sales floor
• Operate registers and process transactions accurately
• Maintain store cleanliness, organization, and merchandising presentation
• Cross-train to support backdoor donations and processing

Skills

Customer service

Cash handling

Communication

Retail operations

Basic math

Education

High school diploma or equivalent

Job description

Job Title: Retail Sales Associate

Location: 10175 Tamiami Trail, Punta Gorda, FL 33950

Employment Type: Full-Time

Goodwill Southwest Florida is seeking a customer-focused Retail Sales Associate to join our team and help create a welcoming shopping and donation experience for our community. The ideal candidate is friendly, dependable, and adaptable, with strong communication skills and a willingness to assist wherever needed. This role includes helping customers on the sales floor, operating registers and processing transactions, and being cross-trained to support backdoor donation operations to ensure an efficient and positive experience for customers and donors alike.

• Deliver excellent customer service by greeting customers, assisting shoppers on the floor, and creating a welcoming store environment.


• Operate cash registers accurately and efficiently while processing customer purchases.


• Maintain store cleanliness, organization, and merchandising presentation standards.


• Cross-train to support backdoor operations and safely handle incoming donations as needed.

Qualifications:

• High school diploma or equivalent preferred.


• Retail experience preferred.


• Experience handling cash, and utilizing cash registers, credit card machines, and POS systems preferred.


• Able to follow pricing guidelines established in the pricing guide.


• Knowledge of basic math skills.


• Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.


• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.

Why Goodwill?

• Mission-driven nonprofit organization


• Collaborative leadership team


• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance


• 403(b) retirement plan


• Paid time off (PTO) and paid holidays


• Employee Assistance Program


• Employee discounts


• Tuition reimbursement