Retail Sales Associate

Out There Outfitters; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Job summary

Out There Outfitters in Wayne, PA is seeking a Retail Store Sales Specialist to provide excellent customer service and drive sales in a fast-paced outdoor lifestyle store. You will maintain a well-organized and visually appealing shop, assist customers in finding the perfect products, and contribute to smooth store operations.

The ideal candidate has strong interpersonal skills, a passion for retail, and the ability to work flexible shifts including evenings, weekends, and holidays.

Qualifications

• High school diploma required; associate’s or bachelor’s degree a plus.
• Previous retail, customer service, or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and familiarity with POS systems.
• Availability to work flexible shifts, including evenings, weekends, and holidays.
• Ability to lift and move merchandise up to 25–50 lbs.

Responsibilities

• Greet and assist customers, provide product recommendations and a positive shopping experience.
• Handle customer inquiries, complaints, and returns professionally.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Process transactions accurately using the POS system.
• Monitor inventory levels, restock shelves, and assist in inventory management.
• Support promotional events and sales campaigns.
• Stay up to date on product knowledge and industry trends.
• Work collaboratively with team members to achieve sales goals and improve customer satisfaction.
• Ensure compliance with company policies, safety guidelines, and loss prevention procedures.

Skills

Customer service

Sales experience

Interpersonal skills

Multitasking

POS familiarity

Education

High school diploma

Tools

POS system

Job description

Job Description: Retail Store Sales Associate

Location: Out There Outfitters, Wayne, PA

Job Type: Full-time

Reports to: General Manager

Out There Outfitters is an independent, family-owned, outdoor lifestyle retail store

deeply rooted in the local community. We believe that time spent outdoors matters

more than ever and our goal is to help make that time extraordinary. We do that by

offering a curated selection of products from high-quality brands based in the outdoor

lifestyle space such as Patagonia, Faherty, Vuori, On and Smartwool.

Job Summary:

We are looking for a Retail Store Sales Specialist to provide excellent customer

service, drive sales, and maintain a well-organized and visually appealing store

environment. The ideal candidate will have strong interpersonal skills, a passion for

retail, and the ability to assist customers in finding the perfect products while ensuring

smooth store operations.

Key Responsibilities:

• Greet and assist customers, providing product recommendations and a positive
• shopping experience.
• Handle customer inquiries, complaints, and returns professionally.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Process transactions accurately using the point-of-sale (POS) system.
• Monitor inventory levels, restock shelves, and assist in inventory management.
• Support promotional events and sales campaigns.
• Stay up to date on product knowledge and industry trends.
• Work collaboratively with team members to achieve sales goals and improve customer satisfaction.
• Ensure compliance with company policies, safety guidelines, and loss prevention procedures.

Qualifications:

• High school diploma or equivalent (associate’s or bachelor’s degree in a related field is a plus).
• Previous retail, customer service, or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and familiarity with POS systems.
• Availability to work flexible shifts, including evenings, weekends, and holidays.
• Ability to lift and move merchandise as needed (typically up to 25-50 lbs).