Retail Sales Associate

Naples Soap Company; Naples (FL); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Starting pay $18.00/hour + commission

Generous employee discount

Paid training and product education

Full-time and part-time opportunities

Career growth with a locally owned,

Job summary

Naples Soap Company is hiring a Retail Sales Associate to deliver exceptional customer experiences and guide guests to skincare products that meet their needs. You will educate customers, provide personalized recommendations, and build lasting relationships while representing a trusted skincare brand.

The role offers full-time and part-time opportunities with a focus on nights, weekends, and holidays to support busy periods and customer demand.

Qualifications

• Must pass a background screening.
• Must be 18+ years old.
• Excellent customer service and communication skills.
• Strong interpersonal skills with the ability to engage customers confidently.
• Dependable, professional, and team-oriented work ethic.
• Ability to work in a fast-paced retail environment.
• Available for nights, weekends, and holidays.

Responsibilities

• Provide outstanding customer service and create a welcoming shopping environment.
• Consult with customers to understand skincare concerns and recommend products.
• Meet or exceed sales goals through product knowledge and consultative selling.
• Build customer loyalty by developing genuine relationships and personalized service.
• Educate customers on product benefits, ingredients, and proper usage.
• Maintain an organized, clean, and visually appealing sales floor.
• Assist with merchandising, inventory management, restocking, and store presentation.
• Support daily store operations, including opening and closing procedures as needed.
• Stay informed about new products, promotions, and company initiatives through training.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Retail experience

Tools

POS systems

Cash handling

Job description

Description

We are seeking an enthusiastic, experienced, sales-driven Retail Sales Associate to deliver exceptional customer experiences while helping guests discover skincare products that meet their unique needs. The ideal candidate is passionate about customer service, confident in sales, and committed to building lasting relationships with customers through personalized product recommendations and education.

Key Responsibilities

• Provide outstanding customer service and create a welcoming shopping environment.
• Consult with customers to understand their skincare concerns and recommend appropriate products and solutions.
• Meet or exceed individual and team sales goals through effective product knowledge and consultative selling.
• Build customer loyalty by developing genuine relationships and delivering personalized service.
• Educate customers on product benefits, ingredients, and proper usage.
• Maintain an organized, clean, and visually appealing sales floor.
• Assist with merchandising, inventory management, restocking, and store presentation.
• Support daily store operations, including opening and closing procedures as needed.
• Stay informed about new products, promotions, and company initiatives through ongoing training.

Requirements

Who You Are

• Must be able to pass a background screening.
• Must be 18 + years old.
• Excellent customer service and communication skills.
• Strong interpersonal skills with the ability to engage customers confidently.
• Dependable, professional, and team-oriented work ethic.
• Ability to work in a fast-paced retail environment.
• Available for nights, weekends, and holidays (when our customers need us most!).

Preferred

• At least one year of retail, sales, customer service, or beauty industry experience.
• Proven ability to meet or exceed sales goals.
• Interest in skincare, beauty, wellness, or clean-living products.
• Experience with retail point-of-sale systems and cash handling.

Physical Requirements

• Ability to stand for extended periods ( up to 8 hours per shift).
• Ability to lift up to 50 pounds.

What We Offer

• Starting pay of $18.00/hour + commission.
• Generous employee discount.
• Paid training and product education.
• Full-time and part-time opportunities.
• Career growth with a locally owned, growing company.

Ideal Candidate: The ideal Retail Sales Associate is energetic, customer-focused, and motivated by helping others. They enjoy educating customers, achieving sales goals, and creating memorable shopping experiences while representing a trusted skincare brand with professionalism and enthusiasm.