Retail Sales Associate

Verizon; Lake Forest (CA); On-site; USD 65,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with matching contributions

Paid time off (five weeks)

Tuition assistance up to $8,000 per year

Employee discounts on products and services

Job summary

Verizon is seeking a full-time Retail Sales Associate in Lake Forest, California. The position offers base pay ranging from $16.00 to $21.00 per hour, with potential commissions exceeding $16,000 annually. Responsibilities include generating sales, meeting customer needs, and engaging with the community. The role requires a high school diploma and at least one year of relevant experience. Benefits include medical coverage, a 401(k) plan with matching contributions, and various discounts.

Qualifications

• At least one year of relevant experience, demonstrated through work experience or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts and earn more income.

Responsibilities

• Generate retail sales by using your passion for technology and exceptional customer service.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and recommendations to provide customers with a complete sales solution.
• Close sales using phenomenal communication skills.
• Continuously develop through ongoing training in operational functions.
• Engage with the community to expand your customer base.

Skills

Customer service

Sales experience

Communication skills

Problem-solving

Technology familiarity

Education

High school diploma or GED

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world.

What you’ll be doing

As a full‑time Verizon Retail Sales Associate, you’ll work with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

We’re hiring immediately! This isn’t your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Benefits

• Best in class medical, dental, and vision coverage
• Verizon 401(k) plan with matching contributions up to 6%
• Sales recognition programs that have, in the past, awarded top performers with all‑inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (for new moms, when paired with short‑term disability, up to 16 weeks of paid time‑off)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024.

What we’re looking for

You’ll need to have:

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission‑based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every "even better" qualification listed above.

Where you’ll be working

In this worksite‑based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40 hours per week.

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.