Retail Sales Associate

Verizon; Hanover (MA); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Best-in-class medical, dental, and vision benefits

401(k) plan with matching contributions

Five weeks of paid time off

Tuition assistance up to $8,000 per year

Job summary

Verizon is seeking a motivated sales professional for a role in Hanover, Massachusetts. You'll generate retail sales by leveraging your customer service skills and technological expertise, closing sales through effective communication. This position offers an hourly base pay starting at $18.27, with commissions up to $18,000 annually for top performers.

Benefits include comprehensive medical, dental, and vision coverage, a 401(k) plan, and generous paid time off. Ideal candidates have a high school diploma and previous sales or customer service experience.

Qualifications

• High school diploma or GED required.
• One or more years of relevant experience preferred.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Generate retail sales using customer service skills and technology.
• Learn about customers' needs to provide tailored solutions.
• Close sales through effective communication.

Skills

Customer service experience

Sales experience

Strong communication skills

Education

High school diploma or GED

Job description

When you join Verizon, you expect more than a standard career. It’s a place to share daring ideas, grow, and thrive while driving innovation and impact.

What You’ll Be Doing

• Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using strong communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skilling in merchandising and inventory operations.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services.
• Engage with the community outside the store to expand your loyal customer base, including at off‑site Verizon‑sponsored events.

Benefits and Compensation

Hourly base pay ranges from $16.00 to $21.00, plus up to $18,000 a year in commissions. Top performers can earn a total of $65,000–$75,500 annually, depending on geography, hours worked, and performance.

• Best‑in‑class medical, dental, and vision benefits
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
• Sales recognition programs, including travel, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (up to 16 weeks with short‑term disability)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

What We’re Looking For

• High school diploma or GED
• One or more years of relevant experience
• Willingness to work evenings, weekends, and holidays (schedules known four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during peak periods

Even better if you have:

• Experience working in a commission‑based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

Where You’ll Be Working

Worksite‑based role; you’ll work onsite at a defined location(s).

Additional Information

Scheduled weekly hours: 40.

Equal Employment Opportunity: Verizon is an equal‑opportunity employer.

Starting base pay at the location listed: $18.27 per hour.