Retail Sales Associate

Hearth & Home Technologies; Eden Prairie, Maple Grove (MN, MN); On-site; USD 67,000 - 85,000; Full time

Job summary

Fireside Hearth and Home, a subsidiary of Hearth & Home Technologies, seeks Retail Sales Associates in Maple Grove, MN and Eden Prairie, MN. You will drive sales by engaging guests, crafting whole-hearth solutions, processing quotes and orders, and ensuring a top-notch showroom experience.

The role includes training new reps and maintaining product merchandising. Base compensation is complemented by an incentive plan, totaling annual target earnings in the stated range.

Qualifications

• 3+ years of successful sales experience.
• High School Diploma required or equivalent.

Responsibilities

• Meet and exceed retail sales goals by engaging customers and guiding them through the remodel process.
• Develop a full-hearth solution by understanding customer needs, timelines, and budgets.
• Handle quotes, orders, installments, and follow-up to ensure project completion and customer satisfaction.
• Build strong customer relationships and provide best-in-class showroom service.
• Assist in training newer Retail Sales Reps and maintain showroom merchandising.

Skills

Sales experience

Relationship building

Education

High School Diploma

Job description

SalesEden Prairie,MinnesotaMaple Grove,Minnesota
Salary: USD 67000 - 84500 Annually

Fireside Hearth and Home (FHH) is looking to addRetail Sales Associates in Maple Grove, MN and Eden Prairie locations.

Fireside Hearth & Home is the world’s largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com .

This position is accountable to meet or exceed Fireside Hearth & Home retail sales goals by selling hearth products, services, and accessories. The position must provide best-in-class consumer buying experiences by engaging retail store guests, developing a whole-hearth solution to meet their needs, and driving the sale to completion.

To ensure pay transparency, this role is listed with the total target compensation, which includes: base hourly rate and incentive.Please note the incentive component is not capped

Key Responsibilities

• Meet and exceed sales goals utilizing dynamic sales skills within the retail sales process
• Exceed customer expectations through all required steps of the remodel process by working closely with customers to understand project needs and timelines
• Systematically manage all customer sales to project completion, including quotes, orders, previews, installations and start ups
• Build and maintain strong relationships with customers and be extremely diligent with follow up
• Become a trusted and knowledgeable Hearth Expert through a comprehensive 3-month training program, providing in-depth understanding of the hearth industry, products and installation
• Collect and process payments from customers and balance daily business
• Answer incoming phone calls to the showroom
• Provide basic showroom maintenance and merchandising of products
• Complete Inventory management as well as receiving in/out product
• Assist in training newer Retail Sales Reps
• Other duties as assigned

Qualifications

• 3+ years successful sales experience
• High School Diploma required or equal to This completed the translation output.