Retail Quality Assurance & Safety Associate

Food Lion; Falling Waters (WV); On-site; USD 25,000 - 32,000; Full time

Job summary

Food Lion is seeking a store associate to help maintain a clean, safe, and inviting shopping environment at the Falling Waters location. You will focus on friendly, efficient customer service and accurate daily tasks.

Responsibilities include housekeeping, stocking, deli/produce areas as assigned, following safety guidelines, and contributing to cost control and productivity. Experience is not required beyond a high school diploma; the role offers on-site work, training, and opportunities to

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Willingness to learn multiple tasks

Problem-solving with information

Education

High school diploma or equivalent

Job description

Food Lion is seeking a store associate to help maintain a clean, safe, and inviting shopping environment at the Falling Waters location. You will focus on friendly, efficient customer service and accurate daily tasks.

Responsibilities include housekeeping, stocking, deli/produce areas as assigned, following safety guidelines, and contributing to cost control and productivity. Experience is not required beyond a high school diploma; the role offers on-site work, training, and opportunities to