Retail Quality Assurance Associate - Fresh & Safe Shopping

Food Lion; Morganton (NC); Presencial; USD 26.000 - 36.000; Jornada completa

Descripción de la vacante

Food Lion is seeking a store associate to help provide a clean, safe, and inviting shopping experience. Responsibilities include maintaining floors, helping customers, and supporting various departments.

The role requires reliability, the ability to learn multiple tasks, and adherence to safety and sanitation standards. On-duty staff wear the Food Lion uniform and complete CBT and training packets as assigned.

Formación

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsabilidades

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform complete with name badge, when on duty, neat and clean appearance.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Conocimientos

Interpersonal skills

Organizational skills

Communication skills

Customer service skills

Educación

High school graduate or equivalent

Herramientas

Cash register

Scanner

Computer

Descripción del empleo

Food Lion is seeking a store associate to help provide a clean, safe, and inviting shopping experience. Responsibilities include maintaining floors, helping customers, and supporting various departments.

The role requires reliability, the ability to learn multiple tasks, and adherence to safety and sanitation standards. On-duty staff wear the Food Lion uniform and complete CBT and training packets as assigned.