Retail Quality Assurance & Safety Associate

Food Lion; Fruitland (MD); Hybrid; USD 2,066,000 - 3,168,000; Full time

Job summary

Food Lion is hiring for a position in Retail Operations at Store 01560 Grocery. The role focuses on maintaining a clean, safe, and inviting shopping environment while minimizing shrink through adherence to standard practices.

You will interact with customers and coworkers to deliver fast, friendly service throughout the shift. Responsibilities include regular floor upkeep, department cleaning, and following safety guidelines.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Follow QA daily check list and sanitation standards.
• Maintain understanding of and adherence to company guidelines, policies and standard practice.
• Observe and correct unsafe conditions and report accidents to the Manager on Duty.

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Learning agility

Education

High school graduate or equivalent

Tools

POS systems

Computer literacy

Job description

Food Lion is hiring for a position in Retail Operations at Store 01560 Grocery. The role focuses on maintaining a clean, safe, and inviting shopping environment while minimizing shrink through adherence to standard practices.

You will interact with customers and coworkers to deliver fast, friendly service throughout the shift. Responsibilities include regular floor upkeep, department cleaning, and following safety guidelines.