Retail Quality Assurance Associate — Safeguard Store Standards

Food Lion; Hamlet (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Hamlet, NC seeks a store associate to uphold our standard of clean, safe, and welcoming shopping. You will deliver fast, friendly service and maintain floor cleanliness across Produce, Market and Deli areas.

Responsibilities include following QA and safety guidelines, wearing the uniform, completing CBTs, and assisting with continual store improvements. Equal opportunity employer committed to diversity.

Qualifications

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Provide customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual.
• Deliver fast, friendly, and accurate customer service to create a positive shopping experience
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

General computer skills

Job description

Food Lion in Hamlet, NC seeks a store associate to uphold our standard of clean, safe, and welcoming shopping. You will deliver fast, friendly service and maintain floor cleanliness across Produce, Market and Deli areas.

Responsibilities include following QA and safety guidelines, wearing the uniform, completing CBTs, and assisting with continual store improvements. Equal opportunity employer committed to diversity.