Retail QA Associate – Safety & Cleanliness

Food Lion; Fairlawn (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Food Lion in Wilmington, NC, is seeking a front-line team member to maintain a clean, safe, and inviting shopping environment at Store 01327 Grocery. You will focus on customer service, cleanliness, and adherence to safety and sanitation standards.

Responsibilities include daily store maintenance, floor cleaning, orderliness, and following company procedures for safety and compliance. This role requires flexibility to perform various duties and participate in training programs as needed.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate service to create a positive shopping experience.
• Be courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause accidents.
• Report all accidents to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with name badge, neat appearance and dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Food Lion in Wilmington, NC, is seeking a front-line team member to maintain a clean, safe, and inviting shopping environment at Store 01327 Grocery. You will focus on customer service, cleanliness, and adherence to safety and sanitation standards.

Responsibilities include daily store maintenance, floor cleaning, orderliness, and following company procedures for safety and compliance. This role requires flexibility to perform various duties and participate in training programs as needed.