Retail Programs Delivery Manager

Jobtailor; Town of Florida (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor is seeking a Senior Sales Strategy Manager to define and lead sales solutions design across the Retail Bank segment. You will deliver end-to-end sales journeys, drive effectiveness, and manage budgets and programs.

Responsibilities include cross-functional leadership, reporting, and stakeholder management to optimize performance and client relationships in a dynamic bank environment. This role requires strategic thinking and hands-on execution.

Qualifications

• Bachelor's degree or progressive work experience.
• 5-7 years of related experience in sales strategy or program management.
• Strong cross-functional collaboration and communication skills.

Responsibilities

• Define and lead sales solutions design strategy across the retail bank.
• Deliver end-to-end sales journey and sales effectiveness strategy.
• Optimize sales performance and strengthen client relationships.
• Lead budget management and reporting for Retail Sales Programs.
• Coordinate resources and drive cross-functional initiatives.

Skills

Sales Strategy Development

Project Management

Sales Development Techniques

Business Analysis

Stakeholder Management

Education

Bachelor's degree or equivalent

Tools

Agile Methodology

Scaled Agile Framework

Job description

• Define and lead sales solutions design strategy across the retail bank
• Deliver an end-to-end sales journey and sales effectiveness strategy
• Optimize sales performance, drive consistency, and strengthen client relationships
• Support strategy and execution of key Retail programs
• Lead corporate sales-focused efforts, including development, stewardship, and day-to-day management of program sales strategy
• Manage day-to-day responsibilities of an assigned budget
• Provide store-level communication and results reporting for Retail Sales Programs
• Develop staff analytical capability through training, practice, and outside education
• Provide company-wide support and day-to-day oversight of Retail Sales Programs activities
• Work with Retail management to plan, forecast, and analyze sales development strategies, financial goals, and programs
• Assign analysis, planning, and reporting resources for program results and after-action reviews
• Meet with business line leaders to determine sales priorities and develop sales enhancement alternatives
• Present alternatives to executive management and business lines and formulate decisions and plans
• Ensure sales incentive and promotional programs are administered accurately according to established rules and guidelines
• Coordinate company and outside resources supporting sales development activities
• Participate in special projects as required

Requirements

• Bachelor's degree or progressive work experience in addition to the experience below
• 5-7 years of related experience
• Demonstrated strategic and creative thinking
• Strong project management experience, including meeting deadlines and staying within budget
• Broad knowledge of sales development techniques, administration, and goal setting
• Strong communication skills
• Experience delivering complex, cross-functional initiatives from planning through execution (Preferred)
• Strong business analysis and requirements management capabilities (Preferred)
• Ability to work effectively across technology, platform, and delivery teams to drive results (Preferred)

  Core Competencies

  Demonstrates expertise in sales strategy development and execution, with a strong focus on optimizing sales performance and enhancing client relationships. Proven ability to lead cross-functional initiatives and manage budgets effectively while delivering results in a dynamic environment.

  Highest-signal resume keywords

  • Sales Strategy Development
  • Project Management
  • Sales Development Techniques
  • Business Analysis
  • Stakeholder Management

  ATS Optimization Keywords

  Hard Skills

  • Sales Performance Optimization
  • Budget Management
  • Sales Journey Design
  • Analytical Capability Development
  • Cross-Functional Initiative Delivery

  Soft Skills

  • Strategic Thinking
  • Creative Thinking
  • Strong Communication
  • Execution Skills
  • Prioritization Skills

  Industry Keywords

  • Retail Banking
  • Sales Effectiveness
  • Client Relationship Management
  • Program Management
  • Sales Incentive Programs

  Tools & Technologies

  • Agile Methodology
  • Scaled Agile Framework