Universal Banker I

Jobtailor; Spruce Pine (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

Jobtailor in Spruce Pine, NC seeks a full-time Teller to support customers with deposits, withdrawals, and routine transactions while delivering exceptional service.

The role emphasizes understanding customer needs, promoting appropriate banking products, and ensuring accuracy and compliance in all interactions.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Must be able to pass a criminal background and credit check.
• Must be able to work in a full-time, non-remote position.

Responsibilities

• Drive proactive needs-based sales conversations through service-to-sales interactions, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding and addressing customers’ needs.
• Assist customers financially by delivering loan products and ensuring packages are correct and complete.
• Identify opportunities and make referrals to cross-sell banking products and services.
• Educate customers on transaction-management technology, tools, and resources.
• Apply product and service knowledge to solve customer problems.
• Process deposits, withdrawals, and other routine transactions accurately and confidentially.
• Ensure adherence to banking regulations and internal policies.

Skills

Retail banking experience

Customer relationship management

Sales skills

Analytical skills

Problem-solving skills

Job description

• Drive proactive needs-based sales conversations through service-to-sales interactions, teller interactions, and appointment setting.


• Maintain a comprehensive understanding of retail banking products and services.


• Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding and addressing customers’ needs.


• Assist customers financially by delivering loan products and ensuring packages are correct and complete.


• Identify opportunities and make referrals to cross-sell banking products and services.


• Educate customers on transaction-management technology, tools, and resources.


• Apply product and service knowledge to solve customer problems.


• Process deposits, withdrawals, and other routine transactions accurately and confidentially.


• Ensure adherence to banking regulations and internal policies.

Requirements

• 1+ years of previous banking, cash handling, or retail experience.


• Demonstrated analytical, accuracy, and problem-solving skills.


• Strong verbal and written interpersonal communication skills.


• Must be able to pass a criminal background and credit check.


• Must be able to work in a full-time, non-remote position.

Core Competencies

Demonstrates expertise in retail banking products and services, with a strong focus on customer relationship management and needs-based sales strategies. Proficient in transaction processing and compliance with banking regulations.

Highest-signal resume keywords

• Retail Banking Experience


• Customer Relationship Management


• Sales Skills


• Analytical Skills


• Problem-Solving Skills

ATS Optimization Keywords

Hard Skills

• Cash Handling


• Transaction Processing


• Loan Products Knowledge


• Cross-Selling


• Product Knowledge

Soft Skills

• Interpersonal Communication


• Verbal Communication


• Written Communication


• Customer Service

Certifications & Qualifications

• Criminal Background Check


• Credit Check

Industry Keywords

• Banking Regulations


• Retail Banking


• Customer Needs Assessment

Tools & Technologies

• Transaction-Management Technology