Retail Production Associate — Grow, Serve, Impact

Goodwill San Antonio; Bandera, San Antonio (TX, TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill San Antonio is seeking a Production Associate to load and unload donated goods, sort textiles, and support processing and shipping operations at our Bandera/San Antonio location. The role emphasizes friendly donor interaction, safe handling of items, and assisting with inventory and housekeeping tasks.

The position requires staying active through shifts including days/nights/weekends/holidays, with prior retail customer service experience and ability to lift/push heavy items.

Qualifications

• Minimum 6 months to 1 year of experience in a retail customer service environment.
• Ability to bend, lift and move continuously throughout the day.
• Two-person lifting may be required for some heavy objects.
• Good verbal communication and teamwork to achieve goals.

Responsibilities

• Greet donors and customers at the donation station and issue receipts.
• Load, unload and move donated goods using a hand truck.
• Assist in restocking and organizing supplies and merchandise.
• Maintain clean and safe work areas and follow loss prevention procedures.
• Provide excellent customer service and respond to questions professionally.

Skills

Customer service

Teamwork

Communication

Physical stamina

Job description

Goodwill San Antonio is seeking a Production Associate to load and unload donated goods, sort textiles, and support processing and shipping operations at our Bandera/San Antonio location. The role emphasizes friendly donor interaction, safe handling of items, and assisting with inventory and housekeeping tasks.

The position requires staying active through shifts including days/nights/weekends/holidays, with prior retail customer service experience and ability to lift/push heavy items.