Retail Product Quality Associate (12-19 Hours/week)

IKEA; Glendale (AZ); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Generous paid time off

WiselyPay

Paid parental leave

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount

Pet insurance

Education assistance

Safety shoe reimbursement

24/7 telehealth

Job summary

IKEA in Glendale, AZ is seeking a Part-time Product Recovery Associate to support sustainable, value-driven retail operations. You will work to recover products, reduce waste, and help customers find alternatives that extend product life. The role emphasizes teamwork, community impact, and alignment with IKEA's culture of inclusivity.

Previous retail or customer-service experience is valued and training will be provided. Weekly hours are 12-19, offering a flexible schedule.

Qualifications

• Retail experience required.
• Knowledge of how to assemble IKEA furniture.
• Awareness of waste management and sustainability.
• Experience in a customer and commercial-oriented role.

Responsibilities

• Contribute to minimizing internal damages and costs.
• Repackage and reassemble products for a second life.
• Present As-Is products with a strong pricing strategy to customers.
• Support the quality work to improve customers' perception of IKEA products.
• Always consider sustainability impact when deciding how to recover products.
• Foster a culture where IKEA values and diversity are reflected in daily work.

Skills

Retail experience

Customer service

Waste management

Sustainability

Furniture knowledge

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

Every day, we're using and wasting more energy and resources than ever before, and this isn't good news for the planet. At IKEA, we'd like to create more from less. Because we know that when we produce less waste, we'll be able to leave a cleaner, healthier planet to the generations to come.

As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will:

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Job details

JOB TYPE: Permanent, Part-time

BENEFITS ELIGIBLE: Yes

HOURS: Hourly role.12-19 Hours/week

Retail environment, must have open availability Monday through Sunday

The pay range for this role is $19.91 to $28.12

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Qualifications

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.