Product Quality and Recovery Associate

IKEA; Portland (OR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Generous PTO

WiselyPay

Parental leave

KinderCare discount

Retirement plan

Co-worker discount

Meal deal

Referral bonus

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth

Dental and vision

Medical plan

Job summary

IKEA Portland is seeking a Product Recovery Associate to minimize damages, repackaging and pricing as‑is items to drive sales while reducing waste and supporting sustainability initiatives. You will evaluate products for resale, maintain store standards and cooperate with teams to improve the perceived quality of IKEA products.

You will work in a fast‑paced retail environment, with 34‑40 hours weekly, including nights and weekends.

Qualifications

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

Responsibilities

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Skills

Retail experience

Furniture assembly

Job description

WHY WE WILL LOVE YOU

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

WHAT YOU'LL BE DOING DAY TO DAY

Every day, we're using and wasting more energy and resources than ever before, and this isn't good news for the planet. At IKEA, we'd like to create more from less. Because we know that when we produce less waste, we'll be able to leave a cleaner, healthier planet to the generations to come.

As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will:

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

TOGETHER AS A TEAM

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

JOB TYPE: Permanent, Full-Time

BENEFITS ELIGIBLE? Yes

HOURS - HL3 (34-40 hrs/wk) Open availability required Monday-Sunday.

SHIFT: Retail Environment, must be able to work nights & weekends.

The hourly pay range for this role is $18.67 -$26.37

• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well, and plan for their future. Join our team and enjoy these benefits and so much more!

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

The anticipated posting closing date is on or around 9/30/26.

Qualifications

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

The starting rate/ salary for this position ranges from 18.67 USD to 26.37 USD and will be based on relevant work experience.