Product Quality and Recovery Associate

Inter IKEA Systems B.V.; Houston (TX); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Generous paid time off

Early wages with WiselyPay

Parental leave

Tuition discount for KinderCare

Retirement and bonus plans

Employee discount

Pet insurance

Education assistance

Safety footwear reimbursement

Telehealth access

Dental and vision plans

Medical and Rx plans

Inclusive work environment

Job summary

IKEA is hiring for a part-time position in a retail environment. The role involves working 20–34 hours per week, including nights and weekends, with a full benefits menu and competitive hourly pay. The successful candidate will engage customers, help present products, and contribute to sustainable practices while supporting store goals.

The starting pay ranges from $17.58 to $22.42 per hour, with opportunities for progression and a strong team culture that values inclusion and growth.

Qualifications

• Retail experience is required.
• Understanding how to build or repair IKEA products is beneficial.
• Knowledge of waste management and sustainability principles is preferred.
• Experience in a customer- and commercial-oriented business is valuable.

Responsibilities

• Contribute to minimizing damages or costs related to IKEA products.
• Take necessary actions to give products a second life through repackaging and assembly as needed.
• Present IKEA products in As-Is condition with a strong commercial expression and appropriate pricing.
• Support store quality efforts to improve customers' perception of IKEA products.
• Always consider sustainability when deciding recovery actions for products.
• Contribute to an environment where IKEA culture and diversity are embraced.

Skills

Retail experience

Customer-oriented

Sustainability knowledge

Product assembly knowledge

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

Every day, we’re using and wasting more energy and resources than ever before, and this isn’t good news for the planet. At IKEA, we’d like to create more from less. Because we know that when we produce less waste, we’ll be able to leave a cleaner, healthier planet to the generations to come.

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers’ quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

JOB TYPE: Permanent - Part-Time (limited benefits)

HOURS: 20-34 hrs/week (PT) - limited openings for each

SHIFT: Retail Environment; must be able to work nights & weekends.

At IKEA, taking care of our co-workers and their dependents is a top priority. That is why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

The pay range for this role is $17.58 to $22.42

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

The starting rate/ salary for this position ranges from 17.58 USD to 22.42 USD and will be based on relevant work experience.