Donation Center Retail Processor: Kaizen & Merchandising

Goodwill Industries of Southwest Florida; Acline (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off and holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida in Punta Gorda, FL is seeking a Retail Processor to receive, record, sort, and process donated goods using the Kaizen system.

You will help meet production goals, maintain quality and safety, assist with merchandising and customer service, and support various store operations as needed. This is a full-time hourly role in a mission-driven nonprofit environment.

Qualifications

• High school diploma or equivalent preferred.
• Retail and/or stock handling experience preferred.
• Ability to listen to and follow instructions.
• Ability to communicate effectively.
• Ability to stand for extended periods and lift up to 40 pounds.
• Ability to recognize colors.
• Ability to exercise good judgment, patience, and understanding.
• Knowledge of basic math skills.
• Ability to maintain a safe and clutter-free work environment.
• Ability to proactively learn about services and operations.
• Ability to occasionally work outdoors in varying temperatures and weather conditions.
• Ability to work a flexible schedule.

Responsibilities

• Receive, record, sort, and process donated goods according to the Kaizen system and all RAW/Outlet sorting and labeling guidelines.
• Greet donors and customers in a friendly and professional manner while providing excellent customer service.
• Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
• Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations and work areas.
• Sort, band, and organize hangers by type and follow all established processing procedures, including rubber banding shoes and other designated requirements.
• Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, and established merchandising standards.
• Follow inventory rotation guidelines and established pricing procedures.
• Properly sort and place pulls, outlet merchandise, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to support aftermarket operations and minimize disposal expenses.
• Maintain a positive attitude when working with customers, clients, and co-workers.
• Follow all company policies and procedures.
• Assist in all areas of the production process, cross-train to support additional duties, and perform donation attendant, merchandising, cleaning, fixture and equipment support, customer service, and other duties assigned by supervisors.

Skills

Customer service

Communication skills

Listening and following instructions

Physical stamina

Color recognition

Lifting up to 40 lbs

Basic math skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Goodwill Southwest Florida in Punta Gorda, FL is seeking a Retail Processor to receive, record, sort, and process donated goods using the Kaizen system.

You will help meet production goals, maintain quality and safety, assist with merchandising and customer service, and support various store operations as needed. This is a full-time hourly role in a mission-driven nonprofit environment.