Retail Processing Associate

Ally Financial; Honolulu (HI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

401(k) retirement plan with matching

Health and wellness benefits

Job summary

Ally Financial is seeking an entry‑level professional for a full‑time role focused on discounting, funding, and contract processing. The position emphasizes accuracy, compliance with pricing and state requirements, and timely review of contracts in a high‑volume environment.

The role may require flexible hours, including weekends, and offers opportunities to collaborate with dealers, sales, and underwriting teams while maintaining strong processing turnaround times.

Qualifications

• Entry level (no experience required).
• Prior experience in financial services or a similar industry preferred.
• Bachelor’s degree in business or a related field may be used as a proxy for the experience.
• Perform high‑level, technically based processing activities and/or supporting tasks.
• Intermediate knowledge of Microsoft Office programs.
• Intermediate written and oral communication skills.
• Willingness to work flexible hours, including weekends.
• Consistently meet established productivity and turnaround‑time goals.

Responsibilities

• Complete discounting and other contract funding/booking related activities.
• Attain maximum production while complying with company policies and procedures.
• Maintain industry‑best dealer service and processing turnaround times.
• Timely review and audit new contracts for compliance with pricing, policy guidelines and state‑specific requirements.
• Work in a high‑volume environment while meeting cycle‑time and accuracy requirements.
• Maintain high levels of accuracy and attention to detail; identify any fraud or potentially fraudulent information.
• Collaborate with dealers, sales, and underwriting teams to resolve questions or deficiencies regarding contract packages.
• Support various business and/or department‑level projects.

Job description

Job Overview

Position may be filled at 4J or 4I based on candidate's experience. Location: 12850 W Gran Bay Pkwy, FL and 2911 Lake Vista Drive, TX. Full time; remote work is not available.

Responsibilities

• Complete discounting and other contract funding/booking related activities.
• Attain maximum production while complying with company policies and procedures.
• Maintain industry‑best dealer service and processing turnaround times.
• Timely review and audit new contracts for compliance with pricing, policy guidelines and state‑specific requirements.
• Work in a high‑volume environment while meeting cycle‑time and accuracy requirements.
• Maintain high levels of accuracy and attention to detail; identify any fraud or potentially fraudulent information.
• Collaborate with dealers, sales, and underwriting teams to resolve questions or deficiencies regarding contract packages.
• Support various business and/or department‑level projects.

Qualifications

• Entry level (no experience required).
• Prior experience in financial services or a similar industry preferred.
• Bachelor’s degree in business or a related field may be used as a proxy for the experience.
• Perform high‑level, technically based processing activities and/or supporting tasks.
• Intermediate knowledge of Microsoft Office programs.
• Intermediate written and oral communication skills.
• Willingness to work flexible hours, including weekends.
• Consistently meet established productivity and turnaround‑time goals.

Benefits

• Paid holidays (11 days), paid time off (20 days), and 8 hours of volunteer time off per year.
• 401(k) retirement savings plan with matching and company contributions, student loan pay‑downs, 529 educational savings assistance, tuition reimbursement, employee stock purchase plan, and financial coaching.
• Health and wellness benefits: medical, dental, vision, life insurance (employee, spouse, child), short‑ and long‑term disability, Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a holistic well‑being program.
• Family‑friendly benefits: adoption, surrogacy and fertility assistance, paid parental and caregiver leave, dependent day‑care FSA with backup child and adult/elder care days, and childcare discounts.
• Work‑life integration perks: employee assistance program, subsidized or discounted Weight Watchers® program, and various employee discount programs.
• Other compensation: possible travel allowances, relocation assistance, signing bonus, and/or equity, depending on the role for which you are considered.